Loma Linda University Surgical Hospital recognized for quality patient care by NRC Health

From left, Helen Hrdy, senior vice president of client services at NRC Health and Anette Nunn, director of patient care at Loma Linda University Health, with Jonathan Jean-Marie, vice president and administrator of LLU Surgical Hospital attended the awards ceremony for the NRC Health Symposium for Patient-Centered Care, Sunday, Aug. 6. LLU Surgical Hospital received three awards during the symposium. Courtesy photo
From left, Helen Hrdy, senior vice president of client services at NRC Health and Anette Nunn, director of patient care at Loma Linda University Health, with Jonathan Jean-Marie, vice president and administrator of LLU Surgical Hospital attended the awards ceremony for the NRC Health Symposium for Patient-Centered Care, Sunday, Aug. 6. LLU Surgical Hospital received three awards during the symposium. Courtesy photo

REDLANDS – Loma Linda University Surgical Hospital has been recognized for quality patient care by NRC Health with three 2017 Excellence and Improvement Best Practice Awards.

NRC Health recognized LLU Surgical Hospital and other top performing organizations at the 23rd annual NRC Health Symposium for Patient-Centered Care Sunday, Aug. 6, during an awards ceremony in Boston.

LLU Surgical Hospital was awarded three “Dimension Awards” for continuity and transition, physical comfort and respect for patient preferences.

Jonathan Jean-Marie, vice president and administrator of LLU Surgical Hospital, said that although 426 hospitals were eligible, only 30 hospitals from the United States and Canada received awards at the symposium. A top performer, LLU Surgical Hospital was the only organization to receive more than one award, earning three out of eight patient-centered care categories.

“It is a tremendous honor to be recognized for the amazing care we provide to our patients and their families,” Jean-Marie said. “It highlights our team’s incredible work and commitment to patient-centered care.”

The awards recognize hospitals and health systems that have exhibited an exceptional commitment for their dedication to improving the patient experience and for understanding individuals’ complete care journey. These awards recognize elite organizations who have received the highest ratings of overall satisfaction by patients and their families.

“This award exemplifies our efforts to provide the highest quality of care in the safest, most compassionate environment,” Jennifer McDonald, executive director for patient experience at Loma Linda University Health, said. “Receiving this award demonstrates how much talent and commitment exists within our walls and our hearts.”

Loma Linda University Surgical Hospital is part of Loma Linda University Health. The 28-bed facility, located in Redlands, California, is dedicated to providing patient-centered care in a healing environment with comprehensive inpatient and outpatient health care services. State-of-the-art cardiovascular care, urology, ear nose and throat, general surgery, gastrointestinal services, radiology services, plastic and reconstructive surgery, minimally invasive and robotic-assisted surgery and women’s health services are offered in one convenient location.

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