Last summer, thieves broke into a series of cars and took nothing but garage door opener remote controls. At first, the loss of the remote was annoying, followed quickly with the startling thoughts of “what if the thieves come back?”
Castle Improvements Garage Door Company owner Adam Cherktow is familiar with the story. In his experience, most homeowners just unplug their garage door openers and secure the door until such time they can purchase and reprogram the unit for a new remote control.
“Thieves come, steal garage door controller and registrations out of cars to come back later,” he said. “It can sometimes take days before people realize they’ve been targeted.”
Replacing a garage door remote control unit is theoretically a homeowner-easy fix. Sold at stores such as Home Depot, the device can often be programed to work as many as three garage doors. Reprograming the device is a breeze for a professional, such as Castle Improvements.
“I’ll often tell homeowners how to reprogram their own device rather than charge,” he said. “We are not in the business of charging our customers unnecessarily. I hope to develop long term client relationships, because over time and with heavy or consistent use, garage doors need to be serviced, repaired or even replaced.”
An annual garage door tuneup is one of the best gifts that you can give your home – many homeowners use the garage door more than the front door – as wear and tear can cause springs to bind or break. Unserviced garage doors can lead to costly replacement. Cherktow warns to seek a second opinion if the estimate for repair or even replacement seems too high.
“It’s always best to consult either Angie’s List or your Home Warranty company for reputable repair companies,” he said. “Overcharging has been a huge problem in this industry in the past.”
In suburban Southwest Riverside County, many homes are edging upward in age, and homeowners might hear noises, creaks, shudders, or twangs from garage door springs that need servicing. If ignored, those sounds of neglect can be costly.
“It’s important to feel comfortable with whoever comes to work on your home,” Cherktow said. “We work with not only every Home Depot in San Diego as their exclusive garage door installation company, but we also are exclusive with Home Depot in Temecula, Murrieta, Hemet and Lake Elsinore.”
Castle Improvements has been in business since the 1980s, and has always been a family company. Their clients offer ready recommendations, and he attributes the business’s success with his military background.
“Honor, courage, commitment, it’s part of who I am and what we stand for,” he said. “If there is a better way, a cheaper solution, I will always help our clients find it.”
When homeowners Spike and Julie Mitchell’s garage door fell off its rollers, they called Castle Improvements and met with owner Adam Cherktow. Upon inspection, the garage door had completely come off the tracks.
“It wasn’t running on the track right, and eventually a wheel busted,” Julie said. “Our garage door had turned into a big crumpled mess, with part of it hanging, part of it not. It wasn’t salvageable.”
Castle Improvements replaced the door, the trim, and made sure everything was running smoothly, according to Mitchell. But it was the customer service aspects of the business that had the Mitchell’s calling Castle Improvements again when trouble struck.
“I was super distracted,” she said. “I had just brought my son just home from knee surgery, and drove right into the garage door.”
According to Mitchell, the door was wedged open, bent, and she was worried it was no longer salvageable. Worse, she had children to pick up from school, and was afraid to leave it open.
“It’s an emergency when your garage door won’t shut. I called Castle back, and they had it fixed before I even got home,” she said. “I cannot recommend them enough.”
Homeowners John and Hilary Devries noticed their home’s garage door made unusual noises when activated.
“It started making a snapping noise when it was going up,” Hilary said. Upon further inspection, their garage door was cracked in three different places. The door needed to be reinforced while waiting for a new garage door to be ordered. According to Devries, they chose an insulated garage door.
Having an insulated garage door can work to keep a finished garage cooler.
“Many homes have rooms above the garage,” Cherktow said. “When you have that, and a non-insulated garage door, heat just goes straight up. When someone is ordering a new garage door, insulation is always a good idea.”
For the Devries, the form of the door mattered as much as the function.
Home Depot and other home improvement websites, offer online photo matching to show you what your home could look like with a new garage door façade. A new garage door can represent 30 percent of your home’s curb appeal, according to Clopay Garage Door company.
With looks from classic, modern or even carriage house, a simple garage door change can change the look of your “Fixer Upper” home as soon as it is installed. Remember, always check with your homeowner’s association before making big changes, and complete the proper paperwork.
Whether you need your garage door replaced, or simply realize the benefit to making a change to keep your home’s value in the right neighborhood, the styles and drama added to the front of your home with a garage door swap out can make all of the difference in the real estate market.
“We ordered decorative hinges to place on the outside, to give our garage a more finished look,” she said. With Cherktow’s help, they picked out the brackets and hinges to give the door a more rustic, classic décor.
“I liked it before, but the decorative touches made it look like a million bucks,” she said. “I love the garage door now.”
For more information on Castle Improvements, visit: www.castleic.com