EVMWD closes lobby in response to recent mandate


LAKE ELSINORE – In line with Gov. Gavin Newsom’s state mandate and to limit exposure amid increasing number of COVID-19 cases, EVMWD will be closing its lobby to walk-in business effective Wednesday, July 15.

“EVMWD is committed to preserving the health and safety of our customers and employees,” Greg Thomas, general manager for the Elsinore Valley Municipal Water District, said. “Though the lobby is closed, our customer service team is still available by phone to assist our community with questions, concerns and payments.”

Full district operations continue to be provided 24/7 to ensure that customers have uninterrupted access to safe, reliable water supplies. In addition, online services provide customers the opportunity to make payments, monitor water usage, update account details and more.

Customers can pay their bills using online bill pay at http://www.onlinebiller.com/evmwd; automated phone system by calling 951-674-3146; CheckFreePay locations throughout the service area; EVMWD mobile app available through Google Play and Apple Store or the drop box located at EVMWD headquarters.

Customers who are facing financial hardship are urged to contact EVMWD at 951-674-3146 to discuss assistance and payment arrangements.

EVMWD will continue to monitor the situation and provide relevant updates. Additional information can be found at http://www.evmwd.com or by calling 951-674-3146 during regular business hours.

Submitted by Elsinore Valley Municipal Water District.