After a long stretch of being closed due to the coronavirus pandemic, Get Air Trampoline Park in Temecula received county approval to reopen its doors Monday, Sept. 28.
MacKenna Mitchell, assistant manager for Get Air Temecula, said she is excited to be back.
“It was tough being off cause I’ve been here for five years, so not working a summer was crazy,” Mitchell said. “But just like every other business, we’re just trying to make our comeback.”
They’ve reduced their hours and are now open every day from 10 a.m. to 8 p.m.
“As far as measures we’re taking to reopen, we do have a capacity restriction and mask requirement,” Mitchell said. “For the capacity we’re considered like a gym and health spa, so we’re following the gym guidelines which is 10% capacity.”
It means they can have between 30-40 jumpers at a time.
“We ask that all guests wear masks entering our building,” Mitchell said. “We have non-jumpers who can stand and watch; they are required to wear masks.
“The jumpers, however, can take off their mask while they are jumping, and then we ask before they leave or they’re done jumping, we ask them just to put on their mask to walk to the lobby where other people would be,” she said.
They’re promoting social distancing with markers as well.
“We have markers for the line, and then we have them all the way up our walkway up to the trampoline park so that people can stay socially distanced with wearing masks,” Mitchell said.
Mitchell said they’ve always been good at sanitizing, but they’ve implemented extra precautions.
“We have a vigorous cleaning schedule,” Mitchell said. “We disinfect after all customers come in and use our computers. Usually 15 to 20 minutes, we check the bathrooms – we disinfect the handles; we’re disinfecting the trampolines a few times a day so it’s constantly staying disinfected.”
Due to the pandemic, they’re also offering discounted rates to make it more affordable.
“We have online deals. We also have daily deals as well, so on our website we offer discounted rates. They’re really good for group rates as well,” Mitchell said. “We also have Groupons, which is a very good deal as well.”
They have a main in-house deal.
“On Tuesdays, it’s buy one hour and get the second hour free,” Mitchell said. “And then on Tuesdays and Thursdays for the little ones, we have toddler time, which is from 10 a.m. to noon, and it allows the little ones to come jump with their parents in the big open area.”
Mitchell said that both parents and children are excited to be back.
“After being stuck in their house for six months and school being online, it’s a fun atmosphere for everyone to come back too,” Mitchell said. “Just from the parents, we get good reactions that they’re thankful that we’re open.
“Being able to provide them, their kids with something to do out of the house, the kids come in all excited, looking around and they’re just ready to jump from the second they walk in,” she said.
Lexington Howe can be reached by email at email@example.com.