Lake Elsinore district says Zoom outage causing issues


Monday, Aug. 24, Lake Elsinore Unified School District announced at 9 a.m. to parents that a meeting and webinar outage on the video conferencing platform Zoom was causing issues pertaining to virtual learning.

“Due to a global Zoom outage experienced on Monday, August 24, LEUSD students will receive instructions from your site principal and/or teacher(s) for classroom assignments and individual classwork separately this morning. Please check your school web site, email, and ParentSquare for this important information,” the statement read.

By 9:15 a.m., however, Zoom announced on its social media channels that the issue had been resolved and all meeting functions were restored.

LEUSD said the next update for parents would be distributed by 11 a.m., though in the comments section of the district’s post, several people reported having access already.

By 11:45 p.m., the district released a statement saying the issues had been resolved.

“Earlier this morning, the district alerted parents and students to a potential ZOOM outage that could have prevented some users from successfully logging in during morning classroom sessions,” the statement read. “According to Zoom, this outage has been resolved. Most LEUSD users reported no more than a few minutes of delay, and many reported no delays at all. With Distance Learning, our priority is maintaining continuity of instruction when technical issues arise. We appreciate and thank you for your flexibility.”