Riverside County will transition 65,000 IHSS caregivers and clients to electronic timesheets and electronic visit verification

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Valley News - Health

RIVERSIDE COUNTY – Officials are encouraging Riverside County’s 65,000 In-Home Supportive Services clients and caregivers to attend free local or online classes to learn about new mandatory electronic visit verification and electronic timesheet systems going into effect March 31.

“At that time, Riverside County will completely migrate from a paper timesheet to an electronic timesheet,” Barbara Simpson-Lara, an administrator with the IHSS Public Authority, a branch of the county’s Department of Public Social Services, said.

The county is initiating the electronic visit verification at the same time to comply with new federal rules that require home health services providers to document their visits to the system. The electronic timesheet and visit verification are linked through the statewide online portal.

“We want our clients to be prepared by the March 31 deadline,” Simpson-Lara said. “The online system is easy to navigate. It is designed to minimize timesheet errors while providing direct deposit and time management tools to our end users.”

Classes began this week across Riverside County with more to be added in coming weeks. To register for an in-person workshop, visit www.IHSSTraining.eventbrite.com or enroll for online training at www.cdss.ca.gov/inforesources/ihss/ihss-providers/resources/ets-training.

“A tablet, smartphone, laptop or computer can be used to access the online system,” Simpson-Lara said. “These are resources our caregivers and clients have at home and use every day.”

In-Home Support Services is a statewide program that is administered by each county, and it represents one of Riverside County’s largest public employers. Riverside County enrollees account for nearly 6% of the 1.12 million clients and caregivers in In-Home Support Services programs statewide. The program pays for services which allow low-income disabled seniors and adults to remain safely in their homes and as an alternative to nursing homes and other facilities.

“There are many ways to prepare for the switch to an electronic timesheet and we hope everyone will take advantage of at least one so they’re ready on March 31,” Simpson-Lara said.

A statewide electronic timesheet help desk is available during regular business hours at (866) 376-7066.

Submitted by In-Home Support Services.