Capital One agrees to payout, policy changes to settle lawsuit

Capital One will have to pay Riverside County nearly $400,000 under a legal settlement stemming from a lawsuit over the company’s debt collection practices, prosecutors announced Thursday, Dec. 15.The McLean, Virginia-based financial institution was sued by district attorney’s offices in Riverside, Los Angeles, San Diego and Santa Clara counties after evidence was amassed indicating Capital One’s representatives had “made phone calls with unreasonably excessive frequency and persisted in calling wrong numbers in an effort to collect debts,” according to the Riverside County District Attorney’s Office.Prosecutors determined there had been alleged violations of California’s Rosenthal Act and the Federal Debt Collections Practices Act going back to March 2015.Capital
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