MERRITT ISLAND, Fla. – While many business owners will say that the first rule of a successful company is keeping customers happy, studies show that also keeping employees happy is critical to the whole process.The better a business owner and upper management treat good employees, the more committed and engaged they will be to perform at a consistently high level and do their part to help make the business successful.“The big key to business success is the productivity level of your employees and the culture in which they operate,” Paul Trapp, founding owner and CEO of EventPrep Inc., a full-service meeting planning and management company, and co-author with Stephen Davis of “Prep for Success: The Entrepreneur’s Guide to Achieving Your Dreams.,” said. “Employee hap
