When American Rhino, a retailer inside Boston’s Faneuil Hall, expanded to an unused space on the landmark building’s second floor, the company discovered the labyrinth that is local laws and ordinances.
“There were lots of twists and turns – you really don’t know what’s going to happen next,” Annie Venditti, the company’s vice president of operations, said. “You learn by trial and tribulation.”
As American Rhino renovated the space, it had to work with the Fire Department, going through multiple inspections that turned up more requirements it had to comply with – for example, where lights had to be placed. Then, when the space was ready and the retailer wanted to rent it out for events, there was back-and-forth with liquor licensing officials.
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