My friend was checking out at the grocery store when she noticed an older woman struggling to use the self-checkout. The woman struggled for a few moments only to be helped by a reluctant employee who was condescending and rolling her eyes.My friend’s blood started to boil, and she approached the employee to say something snarky about her lousy customer service skills. Instead of being rude, she said, “You know, that wasn’t very nice. You look like you need a hug. Can I give you one?”Surprisingly, the employee allowed her to give her a hug. When she turned to walk away, the employee ran over and said, “Thank you for the advice and the hug. I really needed that.”You know our words can either win a friend or make an enemy. Which one do you make?Proverbs 15:23 says
