Julie Reeder and Brian BriggsValley News StaffBehind every fire engine racing down the road or helicopter lifting off toward an emergency is a team of professionals few people ever see: the men and women working in the Emergency Command/Control Center, who are working the calls and coordinating the response.At the CAL FIRE/Riverside County Fire Command/Control Center, those voices on the other end of the phone and radio lines help guide rescues, dispatch resources, and sometimes even talk callers through lifesaving procedures before firefighters arrive.For Jerica Faris, a senior fire communications dispatcher with Riverside County Fire working in conjunction with Cal Fire, that work has become a calling.“I really do love it,” she said. “Every day is invigorating a
