MAE ANDERSON
AP Technology Writer
NEW YORK (AP) — Federal regulators are setting up a new three-digit number to reach a suicide prevention hotline in order to make it easier to seek help and reduce the stigma associated with mental health.
Once it's implemented, people will just need to dial 988 to seek help, similar to calling 911 for emergencies or 311 for city services. Currently, the National Suicide Prevention Lifeline uses a 10-digit number, 800-273-TALK (8255). Callers are routed to one of 163 crisis centers, where counselors answered 2.2 million calls last year.
"The three-digit number is really going to be a breakthrough in terms of reaching people in a crisis," said Dwight Holton, CEO of Lines for Life, a suicide prevention nonprofit. "No one is embarrassed to call 911 for