Helping people navigate the state’s massive bureaucracy is an important function of my district office. During 2021, we helped over 2,400 constituents resolve issues involving state and other governmental agencies.This assistance included over 2,000 unemployment claims, resulting from the Employment Development Department's inability to cope with the pandemic-related shutdown that struck in March 2020. Unfortunately, EDD is still reeling, causing delays and problems for thousands of Californians, but our office is here to help. This number doesn’t include hundreds of cases that have reopened again and again, due to ongoing glitches in the government agency. Our office has also assisted EDD in identifying and stopping many fraudulent claims, including phony claims from people living
