Last month, the Association of California Water Agencies' 2025 fall conference included Eastern Municipal Water District senior director of policy and governmental affairs Jolene Walsh as part of a December 3 panel.The presentation was called “Connected Intelligence: Using Shared Data to Deliver Smarter Service” and addressed water agencies working with utilities to identify low-income customers who may be eligible for income-based financial assistance. California Water Association Executive Director Jennifer Capitolo was the moderator of the panel, which also included State Water Resources Control Board member Laurel Firestone and California Public Utilities Commission Low-Income Oversight Board Chair Benito Delgado-Olson.“Whenever we can share, I think it’s great,” Wals
