What is human resources in the 21st century?

Paul Sethi
Paul Sethi is the founder and president of Cognizant HR and Tax in the Inland Empire, serving small businesses with their human resource needs like payroll, compliance audits, employee handbooks, investigations, training, taxes and more. He brings over 10 years in the field and is SHRM certified professional with an MBA. Courtesy photo
The role of human resources has evolved over the past 20 years into delivering more value-added services that support the strategic vision of the organization. The term “human resource” was first used in the 1960s when companies realized the value of labor relations, human behavior and organizational development. Human resources was known as personnel department in most organizations until the advent of 21st century. Human resources is currently related to management of an organization’s human capital, including employees at all levels and sometimes contractors.There are seven key areas of human resources.Recruitment and retention are the process of creating job descriptions, pay ranges of each job type, placing advertisements for new openings, the interviewing process, job o
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